CUSTOMER CARE

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Customer service is a priority at Cincinnati Overstock Warehouse.  For your convenience, we have compiled a list of customer care links below.

FREQUENTLY ASKED QUESTIONS

Got a question about shopping with Local Overstock Warehouse?  Click here to view our Frequently Asked Questions.

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SALES TERMS AND CONDITIONS

Questions about our return policy, delivery and other information can be found on our Terms and Conditions page.

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HELP WITH FINANCING

Need financing for a future purchase? We offer in store financing for all pre-approved applicants.  Click here to learn more.

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MORE ABOUT OUR COMPANY

Want more information about our company, history and official affiliates? Click here to learn more about us.

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CUSTOMER SERVICE CONTACT

Whether you’re shopping online or in our store, we take customer service seriously.  Click here to go to our contact page to reach us.

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WARRANTY CLAIMS, DAMAGED ITEMS AND MISSING PIECES

Problem with your purchase? Please complete the form on our warranty page.  We typically respond within 24-48 hours once we receive your request.

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PROBLEMS WITH OUR WEBSITE/FEEDBACK

Questions about our website?Did you experience problems while shopping online? Please report all issues and submit feedback to our web department here.

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Still not finding what you’re looking for?  Please check out our contact page to reach out to our customer service department.