CUSTOMER CARE


Customer service is a priority at Cincinnati Overstock Warehouse.  For your convenience, we have compiled a list of customer care links below.

FREQUENTLY ASKED QUESTIONS

Got a question about shopping with Local Overstock Warehouse?  Click here to view our Frequently Asked Questions.


SALES TERMS AND CONDITIONS

Questions about our return policy, delivery and other information can be found on our Terms and Conditions page.


HELP WITH FINANCING

Need financing for a future purchase? We offer in store financing for all pre-approved applicants.  Click here to learn more.


MORE ABOUT OUR COMPANY

Want more information about our company, history and official affiliates? Click here to learn more about us.


CUSTOMER SERVICE CONTACT

Whether you’re shopping online or in our store, we take customer service seriously.  Click here to go to our contact page to reach us.


WARRANTY CLAIMS, DAMAGED ITEMS AND MISSING PIECES

Problem with your purchase? Please complete the form on our warranty page.  We typically respond within 24-48 hours once we receive your request.


PROBLEMS WITH OUR WEBSITE/FEEDBACK

Questions about our website?Did you experience problems while shopping online? Please report all issues and submit feedback to our web department here.


Still not finding what you’re looking for?  Please check out our contact page to reach out to our customer service department.